

Able to work independently, prioritize, problem solve and work cooperatively with faculty and staff.Ĭertification: BLS (CPR), must present a current BLS course card from the AHA at time of employment or obtain certification within 90 days of hireĮducation: Completion of a recognized MA program at an accredited college or university.Able to promote a strong commitment towards achieving outstanding internal and external customer satisfaction and superior patient experience.Performs other duties as assigned that support ProMedica's core values.Įducation: Must be a high school graduate or its equivalent. Collaborates with leadership and other staff to recommend changes to improve the safety, quality, and efficiency of patient care.ĩ. Actively participates and is engaged in staff meetings.Ĩ. Communicates professionally with patients, providers, and co-workers at all times. Supports internal and external customers, to maintain a superior customer experience across the continuum of care through teamwork. Records complete and accurate messages and obtains necessary instructions from providers and nurses, etc. Within scope of Medical Assistant, demonstrates clinical knowledge and focuses on customer service to answer and triage patient telephone calls. May support a variety of clerical office functions including calls, documentation, scanning, etc.Ħ. Provides for a safe patient experience through adherence to clinical protocols, regulatory requirements, manufacturer standards and reports any potential equipment malfunctions or safety violations.ĥ. pulmonary function tests, phlebotomy procedures) as needed.Ĥ. Performs specific specialized tests (i.e. Prepares the patient for the visit by taking vital signs, documenting and order entry within the EPIC system, arranging and coordinating support and ancillary services for patient care, preparing patient rooms for visits, stocking exam rooms, preparing schedules, and providing general support to the providers and patients. Works closely with the provider and leadership to continually improve the patient experience though daily patient care, clerical support, ongoing projects and assumes additional duties as needed in a self-directed manner.ģ.
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Reports for scheduled shifts on time and in a professional manner with regard to behavior, telephone courtesy, dress, identification, and communication with patients' colleagues, and outside agencies.Ģ. Renders direct patient care services under supervision demonstrating ProMedica's values to the patient.ġ. Able to proficiently and effectively navigate through multiple information technology platforms and applications. I can't be sitting home and waiting for packages that never come.Functioning as a team member within a patient centric care delivery model for high quality and service within the practice setting. I'm afraid if this keeps happening the merchant twill think I did receive the package and tryin to get another for free. In the case last week it was 2 items one is no longer available. And what is with getting mail after dark?.When I get a message that a packages was delivered and I didn't get it, I call the merchant. And we didn't get any mail yesterday at all 2/16/21. So now my package went back to on it's way status.

After dark received a notice on my phone saying "DELIVERY ATTEMPTED NO ACCESS TO DELIVERY ADDRESS? I don't live on a mountain top. Yesterday the tracking on my phone said a package was on its way. I saw the mail carrier and told them they rang my bell letting me know a package was there. Last week the mail person rang my bell to let me know a package was there.
